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Home Affairs Interiors: A Case Study

16th April 2019

 

‘as a team of 3 designers we needed administrative and project support, Clare gave us a managed diary, timely client responses and full administrative project coordination’

 

 

The Challenge

Home Affairs required administrative and social media support across all platforms to release owner and Interior Designer, Paula Turney to fully concentrate on developing design and business projects.

 

 The Action

Clare developed our Facebook platform to give continuous design visibility during website construction and moved us from a PC based email and administration system to a Mac system with full Daylite cloud based CRM providing us with clear visibility of projects, purchases and current data for all clients and suppliers.

 

Clare regularly cleans our data and updates our CRM, a job that allows me to work closely with our clients and suppliers whilst confident that my email trail, new client and supplier data is up to date and stored safely.

 

The Results

Home Affairs installed an art gallery, a gift shop comprising unique and beautiful items from Europe and the USA and brought in a clothing range not available in the UK.  Events were planned to further increase our impact along with re-branding to Home Affairs Interior Design.

 

“Being able to fulfil my business goals was expedited by the release of the client, project and financial in-house administration.  Clare had huge passion for the business and our goals and still continues to do so, with a surprising recall for previous project and clients that is well beyond usual outsourced services provide”